Frequently Asked Questions
Matcha questions
Why Lumi matcha
Lumi Matcha comes from Uji, a city in the Kyoto region of Japan that is globally recognized for producing the highest-quality matcha. The tradition of matcha cultivation in Uji dates back over 800 years, and the city is considered the birthplace of the Japanese tea ceremony. The unique combination of ideal climate, fertile soil, and the region’s rich heritage ensures the highest-quality tea leaves. Uji’s matcha is known for its smooth, refined flavor and vibrant green color.
Matcha is more than just a beverage; it’s an experience. It has the power to enrich your daily routine, increase your energy, calm your mind, and support your body. Lumi Matcha allows you to experience all of this with the finest matcha that Uji has to offer, straight from the heart of Japan.
Are there any health benefits to matcha?
In addition to its exceptional taste, matcha is known for its numerous health benefits. Drinking matcha can boost your energy, improve focus, and help your body detoxify. Here are some of the key benefits of matcha:
- Anti-inflammatory antioxidants: Matcha is packed with polyphenols, which help protect the body from harmful free radicals.
- Boosts brain function: The combination of caffeine and L-theanine enhances mental clarity and focus without the jittery effects of coffee.
- Supports metabolism: Matcha helps promote a healthy metabolism, supporting fat burning and energy production.
- Detoxifies (Chlorophyll): The high chlorophyll content in matcha aids in cleansing and detoxifying the body.
- Promotes relaxation: L-theanine has a calming effect on the nervous system, providing a relaxed, focused energy.
- Helps lower cholesterol: Regular consumption of matcha can support healthy cholesterol levels.
- Smooth, sustained energy: Matcha provides a steady energy boost without the sharp peaks and crashes often associated with coffee.
How do you make the perfect matcha?
How to Make the Best Matcha
Step 1: warm up the water to 70-80°C (no boiling, please!).
Step 2: Measure 1 to 1.5 teaspoons (about 2.5g) of your Lumi Matcha.
Step 3: Add your matcha and the hot water to a bowl (50ml and 80 degrees max).
Step 4: Whisk until the matcha is fully dissolved and frothy.
Step 5: Pour into a glass and add 200ml of your favorite milk (warm or cold).
Step 6: you’ve just made the best matcha!
How to take care of your matcha
Keep your matcha in a cool, dark , dry place, away from moisture, and any strong odors — because it likes a peaceful environment. After opening, keep it in the fridge to lock in all that fresh flavor and goodness!
Shipping and returns
Domestic shipping - within the Netherlands
Once your order is shipped out, it will arrive between 1-2 working days.
Do you ship outside of the Netherlands?
Currently we only ship within Europe. Once your order is shipped out, it will arrive between 2-5 working days.
Shipping costs depend on the destination of the order.
Shipping is calculated at checkout for your destination.
Can I make a return?
At Lumi Matcha, we are committed to ensuring that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. You can reach out to us at info@lumimatcha.com, and we’ll be happy to assist you.
30-day return
If you wish to return an item, you have 30 days from the date of purchase to return it for a full refund or exchange. Please make sure the product is in its original condition when returned.
Some important notes
- Returns: Items must be returned in the same condition as when they were received.
- Perishable Products: Due to their nature, items like matcha, once opened, cannot be returned.
- Return Shipping: You will be responsible for the cost of return shipping.
If you need any assistance with your return don’t hesitate to contact us!